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Understanding Your Rights in Card Collection Disputes

Writer's picture: Matthew McDonaldMatthew McDonald

Credit card collections can be a major source of stress, especially if it ends up escalating into a legal dispute. Collection agencies often use aggressive tactics to collect overdue debts, and this can lead to misunderstandings, harassment, or even legal violations. Knowing your rights when it comes to credit card collection disputes can ensure that you are protected and make informed decisions. 

Common Issues in Credit Card Collection Disputes

Credit card collection disputes usually stem from: 

  1. Incorrect Debt Amounts: Errors in your debt amount can occur due to miscalculations, additional fees, or overlapping debt. In the case that a collector is looking to collect the wrong amount, you have the right to dispute it. 

  2. Debt Ownership Issues: In some cases, debt may be sold to collection agencies that fail to have the proper documentation of the debt's origin. In this case, you have the right to request proof that the agency legally owns the debt. 

  3. Harassment or Violations: There are specific laws set in place for collection agencies, such as the Fair Debt Collection Practices Act (FDCPA), which prohibits harassment, threats, and other unfair practices. 

  4. Statute Of Limitations: Each state has its own statute of limitation for debt collectors, meaning collectors can not pursue debt past a certain age. For example, the statute is generally six years, but this can vary depending on specific factors. 

Your Rights in Credit Card Collection Defense

Knowing your rights in credit card collection disputes can prevent unfair practices and give you more control over the situation. Here are some protections to keep in mind:


  • Right to Verification: As we went over before under the FDCPA, you have the right to request debt. This forces the collector to provide you with documentation that proves the amount you owe and the right to collect. 

  • Protection Against Harassment: Collection companies do not have the right to harass, threaten, or deceive you. There are set guidelines that they have to follow like, only calling during reasonable hours, and refraining from using abusive language. Any violation gives you the right to file a formal report.

  • Right to Dispute: You have the right to dispute the validity of a debt if you think that it is inaccurate or if there is any mistake. This process requires a collector to pause all activities until they can prove the accuracy. 

  • Right to Counsel: If you are dealing with complex debt issues or facing a lawsuit, consulting with an experienced lawyer can help you navigate your options. Legal professionals, like our team at Reda Sullivan, specialize in debt and card collection defense. 


Steps to Take During a Dispute

If you are facing a dispute here are some steps that you can take:

  1. Request Documentation: Start by requesting a debt validation letter to verify the debt amount, origin, and legality. This will help with determining if it is valid and owed to the correct party. 

  2. Keep Records: Document any communication with debt collectors. Be sure to keep track of dates, times, and content of calls. This can be helpful if a collect violates your rights or makes false statements. 

  3. Consider Negotiation: Often collectors will be open to negotiating a reduced payment or settlement. Working with a lawyer can help you determine your best options. 

  4. Monitor statute of Limitations: If you know that your debt is approaching the statute of limitations, you be protected. However, in some cases making payments can restart the statute so be sure to consult with a lawyer. 

Console With Reda Sullivan For Your Credit Collection Needs

Dealing with credit card debt can be overwhelming, but knowing your rights is empowering. From the right to dispute inaccuracies to protections against harassment, these laws are designed to ensure that consumers are treated fairly. If you find yourself in collections contact our office for proper action to ensure that your rights and finances are protected.


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